FAQs

What are the major department stores in Centrale?

House of Fraser and Debenhams.

Can I smoke in the centre?

Smoking is not permitted in the centre, car park or service areas.

Where can I eat or drink at Centrale?

Centrale offers a wide range of food venues - so meet, relax and eat at the FOOD GALLERY on the UPPER MALL or enjoy a bite to eat at any one of our other eateries including Starbucks, Café Giardino and Auntie Anne's. As well as Café Nero, House of Fraser boasts a fantastic food hall featuring the likes of Yo Sushi!, Zest Café and the Steak and Seafood Bar.
Click for further details on our eateries at Centrale.

Where is the nearest car park to Centrale?

Centrale has its own new 950 space car park, with access via Tamworth Road.
It is clean, safe and secure with direct access to Centrale's shops and stores.

What new retailers are opening in Centrale?

We are in talks with a number of retailers to compliment our existing offer. We will announce any new opening on the website.

Where can I change my baby?

We have baby changing facilities near the toilets on the Upper Mall, North End Mall and Lower Mall.

Where are the toilets?

The toilets can be found on the Upper Mall near The Food Gallery, near McDonald's on the North End Mall and near Jane Norman on the Lower Mall.

How can I find out what's going on at Centrale?

Click here for forthcoming events.

Where is Lost Property held?

Please call 020 8681 5841 to ask if any lost property has been handed in. If you are in the centre and you lose something (or someone!), please approach any one of our friendly Centrale Officers, who will do their best to assist you.

Are there any cash dispensers (ATMs ) in the centre?

Yes, on the Upper Mall near The Gallery and Debenhams.

Is there anywhere I can store my bike?

Yes, there is a bicycle holding area in North End.

Do you have a shopmobility scheme?

All shopping levels can be reached in a wheelchair.
Croydon shopmobility is located in the Whitgift Centre:

Basement
Whitgift Multi Storey Car Park
Wellesley Road
Croydon
CR0 2AG

Tel: 020 8688 7336

Open Monday - Saturday 9am - 5pm
Sunday 11am - 5pm