Centrale Shopping Centre aims to offer a little piece of paradise for those with children, lining up a whole raft of facilities, services and experiences to keep both parents and children happy and having fun.
Parent and child facilities are available on each mall level and within Debenhams and House of Fraser.
Centrale itself has wide areas for buggies and lifts throughout the centre making for a peaceful and anxiety-free shopping trip.
Parent and child parking bays are available on all levels within the Centrale car park.
Centrale welcomes even the youngest of customers, so Debenhams have created a VIP Baby service to provide everything babies and their parents need.
Baby changing facilities are in the toilets accessed directly from The Restaurant.
Behind all the fun Child-Safe hopes to help remove the anxiety of shopping with small children by helping reunite families that have been separated.
Machines dispensing colourful wristbands are installed at various locations within the centre. The parent or guardian can write their contact number onto the wristband which the child wears. Children will be advised to look out for the Child-Safe logo and to go to one of these should they get lost.
The free, high quality wrist bands can be used in any other venues where the Child-Safe scheme is in operation. As well as helping to reunite lost children the helpline number allows members of the public to report any incident, antisocial behaviour or graffiti in the Croydon area, if they are worried about intervening themselves.
Look out for the Child Safe signs and visit Centrale’s wristband and leaflet dispensers located on car park levels 1/2/3 and near the public toilets.
We do our best to look after your property at Centrale!
Any lost property found within Centrale will be recorded and held in our control room.
We keep all lost property for one month, please make sure you contact us within this time.
If you have lost an item in one of our stores, please contact us via:
Tel: +44 (0)20 8681 5841
Post:
Management Office
Centrale Shopping Centre
21 North End
Croydon
CR0 1TY
To ensure Centrale’s shops and services are available to all its customers, you will find the following services on offer:
Lift access and escalators take customers to all levels within the centre, as well as within Debenhams, Next, House of Fraser, H&M, TK Maxx and Zara.
There is wheelchair accessible parking on all levels, wide mall flooring and easily accessible toilets located on the Upper Mall, North End Mall and Lower Mall*.
Guide Dogs are welcome and a hearing loop system has been installed in the new centre.
Helpful Centrale Officers are on hand to help customers with any advice or assistance they might need.
*The Whitgift Centre, adjacent to Centrale, hosts Croydon’s Shop Mobility system offering wheelchair hire. The telephone number for this service is 0208 688 7336.
